Got a question?
Frequently Asked Questions
Yes, we deliver to most places in Essex, Suffolk and Norfolk.
Yes, but please contact us first. Contact via email or telephone.
All deliveries are kerb side, although our haulier will deliver closer to your delivery address if possible. When considering access, please consider width restrictions, parked cars, trees, low bridges, power lines etc.
Your order will be delivered on a pallet/s. Our haulier delivery vehicle will NOT be fitted with a crane or winch. Please be aware that if your delivery address does not have sufficient access or the address falls within an area in which it is illegal for our delivery vehicle to park or offload, the driver will not be able to make the delivery. Thus, your order will return to the depot and the haulier will attempt redelivery using a smaller vehicle. In such cases, please advice beforehand in the dedicated order note field when completing the order - in order to avoid redelivery charges.
If you have any concerns regarding if/how our delivery vehicle can access/unload to your delivery address, please contact us before placing your order.